Reference

rajabos Terms & Conditions for Indonesia

The rajabos Terms & Conditions set out exactly what you agree to when you open an account, deposit via DANA or QRIS, and access any part of the…

Applies to all DANA, OVO, GoPay & QRIS transactionsCovers casino, sportsbook & all lobby areasEligibility depends on local lawAccount access governed by these terms
rajabos rajabos Terms & Conditions for Indonesia
TERMS ASSISTANCE

Ask Us About Any Term or Clause

If a clause in the rajabos Terms & Conditions is unclear — whether it relates to your DANA withdrawal limits, account eligibility where local law permits, or how dispute resolution works —…

Live Chat Access live chat from inside the lobby at any time. Our agents can point you to the exact clause covering your account action or wallet status.
Email Support Send a written query for clause clarification or to request a record of how a specific term was applied to your account transaction.
Telegram Channel Our Telegram channel handles quick terms questions — useful when you need a fast answer before completing a QRIS deposit or OVO withdrawal.
HOW WE OPERATE

How rajabos Applies These Terms Day to Day

Understanding a policy is one thing; seeing how it works in practice is another. Each point below reflects how the rajabos Terms & Conditions translate into real account behaviour — from how…

Data Handling

Account data — including your phone number and linked wallet identifiers for DANA, OVO or GoPay — is stored under the terms set out in our privacy clause and used only for account operation.

Cookie Use

We use session cookies to keep you logged in across lobby pages and to remember your preferred payment rail, such as QRIS, so you are not re-prompted on each visit.

Account Security

Phone verification is required before account access is granted. If we detect a login from an unrecognised device in Surabaya or elsewhere, we may request re-verification before processing a withdrawal.

Data Retention

Transaction records — including DANA deposits, bank transfer confirmations via BRI or Mandiri, and wager history — are retained for the period required under these terms and applicable local regulation.

Who to Contact

For formal requests — such as account closure, data access under applicable regulation, or a written record of how a term was applied — email our compliance address listed in the footer.

Requesting Changes

To update your registered phone number, linked GoPay wallet or bank account details, submit a change request through live chat or email with identity verification. Changes take effect after review.

Your Questions About These Terms, Answered

These are the questions we hear most from people in Bandung and across Indonesia before they complete account registration or make their first deposit. Each answer references the specific part of the rajabos Terms & Conditions that applies.

Yes. The payment terms clause covers all wallet rails equally — DANA, OVO, GoPay and QRIS transactions are all subject to the same deposit verification and account-name matching requirements.

Depending on severity, we may suspend access pending review, withhold a withdrawal until the matter is resolved, or close the account. The breach clause explains the process and how you can appeal via live chat or email.

Yes. The full terms are available on this page without requiring a login. We encourage you to read the eligibility and payment sections before completing phone verification and activating your account.

The eligibility clause states that access to lobby areas — including live tables like Dragon Tiger and sportsbook markets — depends on local law. Features may be restricted in certain regions in line with that clause.

The core account terms apply to all areas of the platform. Specific clauses on wagering limits, round settlement and payout timing differ between the casino lobby, Crash Games and sportsbook markets — check the relevant sub-clause.

We update terms when there is a material change to platform access, payment processing via BCA or BNI rails, or eligibility conditions. The revision date is shown at the top of this page; continued use after an update means acceptance.

Contact us via live chat or email with your account phone number and the transaction reference. We will send you the version of the terms that was in effect at the time of that DANA or bank transfer transaction.